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Newsletter Whitelist Instructions...


To further ensure that you receive our correspondence, please take a moment to add us to your "safe" or permitted email sender list.

Note: Replace address@domain.com below with the valid email address you were given.

What is a "Whitelist"?

Adding our sending address (From:) to your list of accepted email senders (often referred to as a "whitelist", "safe list", or "list of privileged senders") will ensure that you receive our newsletters or other important communications.

How do I ensure that you are on My "Whitelist"?

Please refer to the following whitelisting instructions you can use to whitelist email from us. There are a number of different spam programs on the market, and email services such as AOL, Hotmail and Yahoo! have specific rules about adding providers to your whitelist.

AOL

  1. Go to keyword: Mail Controls
  2. Select the screen name to which we're sending us email
  3. Click Customize Mail Controls For This Screen Name


If you are using AOL Version 9.0:

  1. Open your email from us
  2. Click the "Add Address" button (on the right) to add to your "People I Know" list
  3. Or, you can just send an email to: address@domain.com, and that will add us to your "People I Know" list automatically. To do this: Open an email from us; click the "Reply" button (it's in the top right corner). A new email window opens with an email address in the "Send To" box. Make sure the address in the Send To box is: address@domain.com
  4. Click Send Now (in the top right corner). This will add us to the "People I Know" list
CleanMyMailbox:

If our email is being filtered, click on the white "W" icon on the left column of the mailing; when the pop-up window comes up, simply click the Add to Whitelist button.

Alternative whitelisting methods:
  1. * Click on the White List button
  2. Add: address@domain.com to the bottom of your existing list
  3. Click the Submit List button
Cloudmark SpamNet:

  1. Select "Cloudmark | Options"... from the Cloudmark SpamNet toolbar in Outlook.
  2. Click "Advanced"
  3. Go to the Whitelist tab
  4. Click the Add button
  5. Type: address@domain.com
  6. Click OK
  7. Click OK
  8. Click Yes
  9. Click OK
Comcast.net:

  1. Sign in to Comcast Webmail, and select Preferences from the left menu
  2. Select Restrict Incoming Email from the Preferences list
  3. Select Yes to Enable Email Controls (If you do not want to restrict any email addresses select 'No')
  4. Select Allow email from addresses listed below
  5. Enter address@domain.com
  6. Click Add
Entourage:

  1. Open the email
  2. Right-click the sender’s email address
  3. Select Add to address book from the menu
  4. Verify the sender’s contact details
  5. Click Save
Gmail:

  1. Click Contacts along the left side of any Gmail page
  2. Click Add Contact
  3. In the primary email address box, type address@domain.com
  4. Click Save
Hotmail:

  1. Click the Options link
  2. Click the Mail link
  3. Click on Junk E-Mail Protection
  4. Click on Junk E-Mail Filter
  5. From the selection list, choose your Junk E-Mail Filter level (select either 'Low', or 'Enhanced') and click the OK button
  6. Click on Safe List
  7. In "Type a single e-mail address (or domain)," type address@domain.com
  8. Click Add button
MacMail:

  1. Open the email
  2. Ctrl-click the sender’s email address and select Open in the address book
  3. Verify the sender’s contact information
Mailblocks:

  1. Click the "Addresses" tab
  2. Click "New"
  3. Type: address@domain.com
    1. Make sure that "Accept Mail From This Address" is selected under Receiving Options.
    2. Uncheck "Display in People Picker" under Other options.
  4. Click Submit
  5. Click OK
MailShield:

  1. Click Friends from the toolbar
  2. Click Add, then type: address@domain.com
  3. Click OK
MailWasher:

  1. Click Tools, then Blacklist & Friends
  2. Click Add... on the right, the Friends list side
  3. Make sure Plain email address is selected
  4. Type: address@domain.com
  5. Click OK
  6. Click OK
McAfee Spamkiller:

  1. Click the Friends tab
  2. Click Email Address tab
  3. Click the Down Arrow to view your Personal Friends List
  4. Along the Right Side choose Add A Friend
  5. In the Address box, enter address@domain.com
  6. Click Save
MSN:

  1. Click Help & Settings
  2. Click Email Settings
  3. Click Safe List
  4. In Add an item to this list enter address@domain.com
  5. Click Add
Norton AntiSpam:

  1. Start up Norton AntiSpam
  2. Click the Status & Settings tab
  3. Click AntiSpam
  4. Click Configure
  5. Click Allowed List tab
  6. Click Add button
  7. In the 'Email Address' box, enter address@domain.com
  8. Click OK
  9. Click OK
oddpost:

  1. Check your 'Probably Spam' folder.
  2. If you see that mail from us was incorrectly filtered out, select it, and click the "Move to Inbox" and "Mark as Not Spam" button.
Outlook (2003 or higher):

  1. Open the email
  2. Right-click the sender’s email address
  3. Click Add to contacts
  4. Click Save and close
Outlook 2003 - Safe Senders List:

  1. On the Tools menu, click Options
  2. On the Preferences tab, click Junk E-mail
  3. On the Safe Senders tab, click Add
  4. In the Add address, type address@domain.com
  5. Click OK
Outlook Express (version 6 or higher):

  1. Open the email
  2. Left-click the sender icon, or right click the sender’s name
  3. Click Add to contacts
  4. Click Save and close
SpamAssassin:

  1. Add the following entry to your user prefs file, which is found in the spamassassin subdirectory on your web/mail server:
    whitelist_from address@domain.com
  2. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory
  3. If you have no user_prefs file in this subdirectory, create one:
    http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
    http://www.cleanmymailbox.com/sauptool/
SpamButcher:

  1. Click the Configure button
  2. Go to the "Known Senders" tab
  3. Click Add under "Known Good Senders and Recipients"
  4. Type: address@domain.com
  5. Click OK
  6. Click OK again
Spameater Pro:

  1. Click Filters from the sidebar
  2. Click the Approved Senders tab
  3. Click Add Filter
  4. Type: address@domain.com under Address
  5. Choose 'Full Email Address' under Address Type
  6. Select Email Domain
  7. Click OK
Spam Inspector:

  1. Select Spam Inspector, then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu.
  2. Make sure Email is selected under 'Add a New Friend'
  3. Type: address@domain.com
  4. Click the >> button
  5. Click Close
Spam Interceptor:

  1. Follow the Trusted link under > Authentication Lists. Enter the email address: address@domain.com
  2. Click Add
SpamPal:

  1. Click on the SpamPal system tray icon with the right mouse button.
  2. Click 'Add to Whitelist' from the menu.
  3. Type: address@domain.com
  4. Click Add
Spam Sleuth:

  1. Select File, then Configure.
  2. Go to the Friends category.
  3. Make sure Active is checked
  4. Type: address@domain.com on a line by itself in the entry field
  5. Click OK
Yahoo! Mail

  1. Open your Yahoo! mailbox
  2. Click Mail Options
  3. Click Filters
  4. Click Add Filter

In the top row, labeled 'From header:' make sure Contains is selected in the pull-down menu. Click in the text box next to that pull-down menu, then enter the address: address@domain.com

  1. At the bottom, where it says "Move the Message To:" select Inbox from the pull-down menu. Click the Add Filter button again
  2. If mail from us has been filtered to your "bulk" folder, simply open the message and click on the "This is not Spam" link next to the "From" field
Other providers:

If our newsletter is being filtered, try adding address@domain.com to your Address Book or Contact List. If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.

If subsequent messages continue to be filtered, call or email your ISP's technical support and ask how you can be sure to receive all email from address@domain.com.

Domain: If they need to know the domain we're mailing from, tell them: domain.com

 

 
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